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| | Business Intelligence Roadmap: The Complete Project Lifecycle for Decision-Support Applications (Addison-Wesley Information Technology Series)
Authors: Larissa T. Moss, Shaku Atre
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| | Excel Basics to Blackbelt: An Accelerated Guide to Decision Support Designs
Author: Elliot Bendoly
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| | Decision Support and Business Intelligence Systems (8th Edition)
Authors: Efraim Turban, Jay E. Aronson, Ting-peng Liang, Ramesh Sharda
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| | A Guide to Computer User Support for Help Desk and Support Specialists, Third Edition
Author: Fred Beisse
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| | Help Desk, Service Desk Best Practice Handbook: Building, Running and Managing Effective Support - Ready to use supporting documents bringing ITIL Theory into Practice
Authors: Gerard Blokdijk, Ivanka Menken
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| | The ASTD Handbook of Training Design and Delivery
Authors: George M. Piskurich, Peter Beckschi, Brandon Hall
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ASIN: 0071343105
Publication Date: November 5, 1999
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| | Spreadsheet Modeling and Decision Analysis (with CD-ROM and Microsoft Project 2003 120 day version)
Author: Cliff Ragsdale
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| | VBA for Modelers: Developing Decision Support Systems Using Microsoft Excel (with VBA Program CD-ROM)
Author: S. Christian Albright
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| | Support Vector Machines (Information Science and Statistics)
Authors: Ingo Steinwart, Andreas Christmann
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| | The Help Desk Audit: Blueprint for Success
Author: Julie L. Mohr
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ASIN: 0974080802
Publication Date: April 1, 2003
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